tradesy return policy for sellers

Easy return, arrives on time and comes securely packed. The seller was on vacation when I made my purchase, she let me know when it would be sent. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. If I were you, I'd contact Tradesy immediately. It was delivered December 29th. I am currently in the process of trying to remove my funds from Tradesy, since they are closing. I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. I will write to BBB and I hope people will do the same. This ensures that our customers almost never receive inauthentic items. It also provides phone and email support. Sign up today and take advantage of its excellent features with its 14-day free trial! Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Im not the only one who has submitted complaints. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). Tradesy also streamlines your shipping process. How can i change the photo in my listing. You would figure a company that charges 19% commission would encourage more selling. Just needed a special dress and there's no where to shop. Its UNREAL!! I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% OneShop knows how challenging it is to resell online. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. I have yet to find any evidence of wear on the bag-it is impeccable. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Every thing I have bought from this site is FAKE! With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Have never had a Tradesy problem in several years of selling. I got this Jay Godfrey dress in red for $30 and I love it. How many days has it been since you purchased the handbag? You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. 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Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Tradesy is also looking after its sellers. Two days later the bag of my dream bag arrived. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. In 2017-2018, the increase in the main resellers is expected to grow by 49%. Looking forward for receiving all my purchases on time. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. No explanation why, nor when I can expect my property back. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. It goes against our guidelines to offer incentives for reviews. Banks vs. Credit Unions: Whats the Difference? Well the messed up big time with my bag, see it was authenticated by a very reputable company. However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. Can You Pay Off a credit card with another Credit card? While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. When you purchase fake brand products from Tradesy, youll get reimbursed in full. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. Prom season is here, and you deserve to look and feel amazing for your big party! Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Took a chance. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. i purchased a $400.00 bag and have not heard anything from the seller. You'll find more information on how to return an item to a Professional Seller just here. Like most e-commerce sites, Tradesy has a shipping fee. I should have been told that it was being shipped from China and there might be additional delays. . Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. i never got 1 phone call in 2 weeks. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. when do I get to use this 25 hundred dollar bag? Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. The last suggestion that was made to me was: Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. Why/how this company is still in business is beyond me. Another seller has started a class uit action. Tradesy allows you to list as many items for sale on the site without any additional fees. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. We're so sorry to hear that you've had a negative experience on our platform so far! If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. Smell will go away This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. Then, you will use your own packing materials to ship your item out. We only have so many days to confirm that we will have the item will ship in a timely manner. I highly recommend this Website. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. We want to do anything we can to make each experience worthy of your best possible rating! I am just starting to try Tradesy so I'll see how it goes! Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. This purse is amazing! I'm sure glad I did! Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories Any item priced below $100 USD has a fixed selling fee of $12 USD. Don't ever do business with Tradesy ever! It seems to me the company doesnt want to pay! Putting your item up for sale on Tradesy is quick and easy. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. Hi Marie,We recently reviewed your feedback and wanted to follow up with you. Same dress! sounds worse than ebay! Here's what happens next, Welcome Tradesy Buyers! This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. We have a zero-tolerance policy when it comes to replicas. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Unfortunately their too small so well yet again soon but the seller was very kind. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. Super easy to navigate the site and search for specific items. I will definitely recommend Tradesey to those looking to purchase a quality designer product. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. While other sites charge a 2.00 fee for instant payout or free for bank transfer. This usually takes 24-48 hours (but sometimes less). I don't want another piece of junk from them I just want a refund and never deal with this company again. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). I have made good money with zero returns. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. Excellent site! It's Andrew from Tradesy, I hope this message finds you safe and healthy! Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. It's all good!;-). This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. In contrast, Tradesy does not offer as many tools for sellers. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. I chose Tradesy because it was the only place I could find the item I was looking for. tradesy return policy for sellers Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. Payment works a bit faster on Vestiaire Collective. I'll be checking with you first on all my luxury purchases. We want to do anything we can to make each experience worthy of your best possible rating! tradesy return policy for sellers. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. Find out how we combat fake reviews. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! My husband and I were looking for my first Chanel bagfound it! I am now a fan of Tradesy and look forward to doing more shopping with them in the future. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. We want to do anything we can to make each experience worthy of your best possible rating! I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. Your item will now ship with Vestiaire's prepaid label. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Since your historical data is being moved over time, you will not have a seller badge right away. I Love shopping on Tradesy. Find an alternative. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. The buyer has your merchandise and Tradesy has your funds. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Awesome deals for authentic designer merchandise & accessories. Tradesy return policy changed for sellers. : r/tradesy Selling on Tradesy is quite easy; all you have to do is list the item on their website. Tradesy are shady. Many online sales platforms have problems attracting customers to their sites. See more here. If you accept the offer, the buyer has 24 hours to complete their order. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? Frequently Asked Questions Related To Tradesy. Why is it so secretive to tell me the exact return reason?? For items priced at less than $150, the payment processing fee . Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Past experience, selection of merchandise and pricing. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. For items priced at less than $150, the payment processing fee will be just $5. The time money gets to your account is too long, and the safe transfer fee is too much. Why on earth would I seel a MOLDY bag to anyone??? That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. To User Friendly easier navigating your website.. Sell the bag on our site! But all the reviews said it was legit and I could not find the item anywhere else. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. Worst selling app ever!! Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Now it is Vestaire and nobody will help me. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. They have stolen money that is mine. Tradesy has a flat commission rate of about $7.50 for sales under $50. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Dont dream of branded item if you are cheap. Tradesy almost ripped me off of my $1,600. I can trust Tradesy sellers to be upfront and honest. When I found it in a smaller more fitting size and black, I've kept my eye on it. The website is user friendly to navigate. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. It shouldn't take more than a week for the seller to ship out the item. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. This means that you can only list 250 products per month. Any item not covered by the Return Policy. Simple methods of shipping and return shipping. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Talk about what services you provide. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Stumbled across Tradesy on Safari. However, they are returns or refunds on Tradesy. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! The bag was in perfect shape. use a hair dryer Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. tradesy return policy for sellers. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. Thank you! then saysit will take a while for the smell to go away Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. Companies can ask for reviews via automatic invitations. Tradesy do not handle returns well. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. YOU WILL NEVER EVER see YOUR MONEY AGAIN! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Buyers have a maximum of four days after delivery to request a return. Apparently they resell the items on another site. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. However, if you are a professional seller, buyers will have 14 days to return your items. Thank you! It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. It came beautifully packaged. They not gonna pay you for your damaged returns. That said, it provides some services that are not available on. However, Poshmark reportedly has a large audience of over eighty million users. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. Once your listing is live, youll be notified immediately via email. It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. I will never use nor would I ever recommend selling on this site. Best of luck to you! This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. Otherwise, you can simply register via their official website whichever method is convenient for you. See more, Since your historical data is being moved over time, you will not have a seller badge right away. Punks! Looking for a nice leather purse. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site.

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